Water Utilities

The City of Elkhart manages the water and sewer systems and contracts garbage disposal services with Live Oak Waste.  We are committed to providing safe, high-quality water services to our community while maintaining a standard of excellence in customer service and environmental conservation. Feel free to contact our Utilities Department for further questions.

You can pay your bill online, over the phone, or in person.  (please see Payment Options)

 

 

FORMS LISTED BELOW

New Service Application

Leak Adjustment Request Form

Bulk Water Application

Request for Disclosure

Disconnect and Terminate Services

Automatic Draft Form

Contact Info

Utilities Clerk
Billing
9037645657 EXT 4
clerk@cityofelkharttx.gov

Frequently Asked Questions

How could I have used this much water?

You may not have - the numbers on your meter may have been transposed or hard to read. You could possibly have a leaky toilet or faucet that's difficult to detect. Just call the office and we'll work with you to solve the problem.

My bill is past due can I get an extension?

Please contact our office and a one-time extension will be extended to you for extenuating circumstances.

What do I do if I am experiencing low pressure?

Check your meter and the surrounding area for possible leaks. Next, call our office and report low pressure for your area.

Why do I have a previous balance when I know I sent in my payment?

We may have received it after the due date or we may not have received it at all. Call our office and we will help you solve the problem.

Why is my water discolored?

A repair could have been completed recently allowing air to enter the line, causing the milky look.