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Boil Water Advisory for Areas of Hwy 294 W. (W. Parker Street), Hemby Street and Jones Road - July 29, 2019
Public Notice to Boil Water Due to a main break in the area of West State Highway 294, Hemby Str... [more...]
Annual Consumer Confidence Report Now Available - June 20, 2019
2018 Consumer Confidence Report The City's annual water quality report is now online. Notices, a... [more...]
Election Day Unofficial Results - May 20, 2019
Official Election Results General Election May 4, 2019 Mayor: Jennifer McCoy Unopposed 108 Votes... [more...]
At the City of Elkhart, we are committed to providing safe, high quality water services to our community, while maintaining a standard of excellence in customer service and environmental conservation. Feel free to call our office if you have any questions or need assistance with any matters related to the water we provide!
Frequently Asked Questions
How could I have used this much water?
You may not have - the numbers on your meter may have been transposed or hard to read. You could possibly have a leaky toilet or faucet that's difficult to detect. Just call the office and we'll work with you to solve the problem.
My bill is past due can I get an extension?
Please contact our office and a one-time extension will be extended to you for extenuating circumstances.
What do I do if I am experiencing low pressure?
Check your meter and the surrounding area for possible leaks. Next, call our office and report low pressure for your area.
Why do I have a previous balance when I know I sent in my payment?
We may have received it after the due date or we may not have received it at all. Call our office and we will help you solve the problem.
Why is my water discolored?
A repair could have been completed recently allowing air to enter the line, causing the milky look.